Frequently Asked Questions

The Cannery Row parking garage is one block away and there is plenty of metered street parking around our location.

Yes! Private and customized events may be arranged!

No, escape rooms are suitable for anyone who is willing to have fun, work as a team and keep an open mind.

We sell bookings up to the capacity allowed in each room. You are welcome to purchase all the tickets and reserve the room for just you and your friends but it is possible that you will be playing with new friends. This can actually make the experience much more fun and exciting!

In certain cases we will allow groups to add additional players into the game. Under special circumstances, we will allow a minimal number of additional players into the game. Our maximum capacity limitations are estimated by testing how many people can comfortably play and still be able to participate with the rest of the group. If you would like to book a room with a lower capacity than your group size, please call us at 831.275.8857 to discuss.

No refunds on cancellations will be given within last 24 hours of the booking. A reschedule may be provided upon request, at the manager’s discretion.

If you arrive after we have started the game we cannot allow you inside. This would disrupt the game for the participating players and make scheduling very difficult. No refunds will be offered for late arrivals or no-shows.

You have exactly 60 minutes to complete the challenge and escape.

Our rooms are designed for ages 12 and up. Younger children may participate only in private events. Participants under 18 require a waiver signed by a parent or guardian.

We are located right on Cannery Row across the street from the Fish Hopper in the big red building.  Look for the Starbucks, we’re one floor above them!

After taxes and fees, the price is $35 per person.  Children 7 and under get in free with a paying adult.

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